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Knowledge as Product |
Knowledge is a service when delivered one-on-one or even one-to-many - like consultants, seminars, conferences, webinars. Knowledge is a product when you buy a book. It's made highly valuable when information from many sources is packed into a knowledge database and software is used to organize, search, customize and personalize. |
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Needs Assessment |
A survey questionaire is used to assess website needs and then delivers information and knowledge most impactful to your business results:
- personalizes the just-in-time information based on site strengths and weaknesses, and
- customizes the information according to particular skill-sets.
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Just-In-Time Learning |
This is a means of knowledge transfer that delivers the right information to the right person at the right time to provide the highest level of impact. The information is also delivered over the web, the ultimate anytime, anywhere information delivery system. |
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Actionable Information |
Every piece of information you get is tied to web best practices and standards. Each is selected because it's immediately actionable - translates directly into website improvements that impact website outcomes. |
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Backup and Support |
The sytem is supported by web coaches with collaborative tools such as e-mail, bulletin boards, chatrooms and webinars. |
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Measurability |
We guage our effectiveness on producing results for your website. Every improvement recommendation made by bpSCORECARD is accompanied by metrics to measure its effectiveness.
This provides justification for each expenditure you make while increasing your knowledge base of what factors most positively influence desired visitor behavior. |